Empathy
Empathy is a characteristic of all homo sapiens, though its strength varies from person to person. One can see it in all cultures and genders, and for most people it…
Conflict
In a diverse global economy, conflict is a way of life. Difference in age, gender, culture, time zones and such require leadership that is comfortable with conflict. Strong leadership recognizes…
Trust
The key to leadership, and the hub of the XLQ model, is trust. Trust requires time and effort, and each person and culture will approach it differently. One tool for…